Agency Overview:
thread assists families in finding affordable, high-quality quality child care that meets their needs. We provide professional development, technical assistance, and financial support to early childhood educators and programs to ensure they are preparing children for lifelong success. By collaborating with communities and businesses, we work to achieve positive outcomes for families and young children through increased access to affordable, high-quality child care. We undertake research and advocate for child care policies. This work is guided by our core values of empowerment, access, child care professionalism, children’s rights, and entrepreneurial incubator.
The Family Services Manager is responsible for overseeing the Family Services department statewide at thread. The position supervises and trains Family Services staff and oversees all family support services, including child care referrals, Child Care Assistance Program services, and other family services projects/programs.
- Lead the vision for thread’s Family Services programs and services.
- Establish, oversee, and communicate program objectives, goals, and progress to management team, program directors, team members, grant makers and other stakeholders.
- Create and develop strategic plans, work plans, continuous quality improvement plans, and policies and procedures for the family services department.
- Oversee all grants related to Family Services as assigned. Providing accurate grant/program data and budget oversight as assigned.
- Supervise and train staff as assigned using a strength based and reflective approach.
- Provide team leadership and direct services to parents, providers, and the community as needed.
- Work together and collaborate with other thread directors and managers to align agency goals, services, and program direction.
- Ensure all Family Services staff are trained and knowledgeable on thread’s culture, database, and agency tools and resources.
- Occasional in-state and out of state travel, sometimes in small aircraft, is required.
- Other duties as assigned.
Qualifications:
- BA/BS required, MA/MS preferred, in project management, social work, human services, education, mental health, infant learning, or related field.
- Prior experience in both program and team management.
- Knowledge of change management principles and performance evaluation processes.
- Prior professional experience in an early childhood setting preferred.
- Previous experience supervising staff and/or volunteers required.
- Prior experience with technical writing and grants and contracts management preferred.
- Effective communication skills.
- Current driver’s license required; Alaska driver’s license preferred.
- Must pass background check and provide references and valid identification.
- Passion and commitment to thread’s mission and the importance of early childhood education.
- Flexibility and adaptability as organizational needs change.
- Strong project management and strategic planning skills.
- Macro and micro systems development and oversight.
- Strong interpersonal and leadership skills required.
- Strong problem solving and analytical skills, and attention to detail.
- Knowledge of early care and education best practices, child development, and community resources to support children and their families.
- Ability to work and communicate effectively with a diverse group of staff, clients, and partners in a variety of settings to achieve goals.
- Ability to use database systems and general office programs with comfort and ease including Microsoft Word, Excel, Access, Zoom, PowerPoint, Salesforce, shared project management tools, and Outlook.
- Ability to work a varied schedule as needed to meet performance measures.
Schedule and Compensation:
Position Hours: Monday-Friday, 9am-5pm, other hours as required.
Location: Alaska
Position Type: Full Time, 40 hours/week
Classification: Exempt, Permanent
Supervisor: Chief Operations Officer
Supervises: Early Childhood Specialists, CCA Manager
Compensation: $68,000-$72,000 annual salary
Benefits: 20 days of PTO (starting), paid holidays, 403b match, High-Deductible Health Plan with HSA option (employer contributes to HSA), Dental, Vision and Life. All premiums covered 100% for employee’s health, dental, vision and life. Free thread services.
