CUSTOMER SERVICE MANAGER - Pick Up Services

The Arc of Anchorage
Job Description
The Customer Service Manager directs and coordinates all workers engaged in the activities of the Pick Up Services. Establishes operational procedures and coordinates promotional activities. The Customer Service Manager is responsible for supervision of employees engaged in work, equipment, planning for pick-ups, answering customer inquiries, and maintaining accurate business records.

EDUCATION & EXPERIENCE:

Required: Associate’s Degree in business. Minimum of one (1) year customer service experience.   Valid Alaska driver license, clean driving record, proof of insurance, current TB skin test/health screening and the ability to pass a criminal background check.

Preferred: Associate’s Degree in business. Two (2) years customer service experience. 

BENEFITS:

Competitive Benefits Package, see website for more information. Employee Assistance Program, Wellness Program, Value Village discounts.

ABOUT US:


The Arc of Anchorage is a private, not-for-profit organization founded in 1957 dedicated to serving children and adults who experience developmental, intellectual disabilities and/or mental health issues so that they can lead rich, full, satisfying lives of dignity and purpose. The Arc of Anchorage has been accredited through The Council on Quality Leadership (CQL) and CART since 2014. The Arc of Anchorage is a chapter of The Arc of the United States, a grassroots organization with more than 140,000 members who are affiliated with nearly one thousand state and local chapters across the country.

INSTRUCTIONS FOR APPLYING:

If you are interested in this position, please visit our website at http://www.thearcofanchorage.org and submit an online application and upload your resume.
Contact Information